Simple terms for driving lessons and intensive courses
Bravo’s School of Motoring · Updated 27 October 2026
Please read these terms before booking. They apply to driving lessons and intensive courses booked with Bravo’s School of Motoring (“Bravo’s”, “we” or “us”). Your booking confirmation will state the lesson or course, dates, duration, pick-up point and price. Nothing here limits rights that cannot legally be limited.
1. Business and contact details
Business: Bravo’s School of Motoring. Email: Bravo.school.of.motoring@gmail.com. Telephone: 07814 584 750. Website: bravossom.com. Privacy notice.
For any distance or off-premises booking, we will provide the required business address and other pre-contract information in a format you can keep before you accept the booking.
2. Learner responsibilities and safety
You must hold a valid provisional driving licence, bring it to lessons when requested, and be fit and legally able to drive. Tell us before a lesson about any condition, medication, eyesight issue or access need that could affect safe instruction. Do not attend under the influence of alcohol or drugs. We may refuse or stop a lesson if it would be unsafe or unlawful to continue; we will explain the reason and deal fairly with any time not provided.
Emergency contact details
Providing an emergency contact is optional and will not affect your lessons. The optional emergency-contact form is available on request and is not a contract; it only records who you want Bravo’s to contact in an emergency during a lesson. If you provide details, we will use them only to contact the person you name if an accident, illness or other emergency occurs during a lesson and contact is appropriate. If urgent, we may contact emergency services first. Before providing another person’s details, tell them you are sharing their details with Bravo’s for emergency use and give them the privacy notice. We will store the completed form securely with your lesson terms. Only Bravo’s instructor and admin may access the details, and only in an emergency. We will keep the details only while we are teaching you and delete them when lessons end. We will not sell the information or make it public. A parent or legal guardian may complete and sign the form for a pupil under 18.
3. Prices and payment
We will confirm the price and duration in writing before you commit. Weekly lessons are usually paid for one lesson at a time, or through a prepaid 10-hour lesson block at the block price confirmed before purchase. For individual weekly lessons, bank transfer must reach us before the lesson starts; cash is due at the start. A prepaid block must be paid before its first lesson: by bank transfer beforehand or cash at the start of that lesson. Lesson time is deducted from the block according to the booked duration. Intensive courses must be paid in full at least 14 days before the first lesson, or when the booking is accepted if booked less than 14 days before it starts.
4. Weekly lesson changes and missed lessons
Give at least 48 hours’ notice to cancel or rearrange a weekly lesson by text, email or phone. For shorter notice or a no-show, we may charge up to the booked lesson price, but only for reasonable loss that remains after reasonable efforts to offer the time to another pupil. Any amount recovered by rebooking will be taken off the charge. The charge will not exceed the lesson price.
Your lesson clock starts at the agreed time. If you are not at the agreed pick-up point, we will text at 5 minutes, call at 10 minutes and text again at 15 minutes asking you to get in touch. If no different arrangement is agreed by 15 minutes after the start, the lesson may be treated as missed and the charge above may apply. A late arrival does not extend the booked finish time.
5. Intensive courses
Give at least 72 hours’ notice before the scheduled start to cancel or rearrange an individual intensive-course lesson. If you cancel the whole course more than 72 hours before its first scheduled lesson, a one-off £40 administration fee per course may be deducted from the refund for lessons not provided only where it reflects reasonable, proportionate administration costs and where lawful. This fee applies only to cancellation of the whole course, not to cancelling or rearranging an individual lesson, and will not be charged more than once. It will not be deducted from any refund required by law.
If an individual lesson is cancelled with less than 72 hours’ notice or missed, a charge of up to the affected lesson price may apply, but only to the extent of reasonable loss remaining after reasonable efforts to offer the time to another pupil. Any amount recovered by rebooking will be credited against the charge. If the whole course is cancelled within 72 hours of its first scheduled lesson, this reasonable-loss rule applies only to lessons scheduled within the next 72 hours; payment for later lessons not provided will be refunded, subject to any remedy required by law.
6. Prepaid weekly lessons and refunds
If you choose to stop weekly lessons, unused hours remaining in a prepaid 10-hour block are not normally refunded in cash and may instead be used as lesson credit. This does not apply where a refund, price reduction or other remedy is required by law, or where Bravo’s cannot provide the lessons. Intensive-course payments are handled under section 5. We will explain any proposed deduction and its basis.
7. If Bravo’s cancels or cannot provide a lesson
We will contact you as soon as reasonably possible and offer a replacement time. If a replacement is not agreed or we cannot provide the booked time, we will refund the amount for the time not provided or provide another remedy required by law. If a lesson stops because of unsafe conditions or a vehicle problem, we will agree a fair replacement or refund for the part not provided.
8. Statutory cancellation rights
All bookings are made directly with our instructor or admin; we do not take bookings through a third party. A booking agreed remotely by phone, text, email or electronic signature may be a distance contract. Before you are bound by a distance or off-premises booking, we will provide the information required by law, including any applicable cancellation rights, the model cancellation form and the geographical business address. Your booking confirmation will give the details of the lesson or course.
Where a statutory cancellation right applies, the cancellation period generally runs for 14 days from the date the contract is made. If you expressly request in writing that lessons begin during that period and then cancel, you may have to pay a proportionate amount for lessons already provided where the law allows. Your statutory rights are unaffected. You may cancel by sending us a clear statement by email or another contact method.
If you want lessons to begin during an applicable statutory cancellation period, please make that request in writing before the first lesson. The cancellation information and model form will be supplied before the booking is accepted.
9. Photographs and video
We will use a photograph or video featuring you for promotion on our website or social media only if you separately choose “I consent” below. This choice is optional and will not affect your lessons. We will not publish your full name, tag your account or connect your image to a test result or testimonial without separate permission. You can withdraw consent by emailing Bravo.school.of.motoring@gmail.com; we will stop future use and remove content from channels we control as soon as reasonably practicable. If you are under 18, a parent or legal guardian must make the choice, and we will also seek your agreement where appropriate.
10. Agreement and media choice
By signing or accepting the booking in writing, you confirm that you have received and agree to these terms and the booking details. Media permission is separate and is not part of accepting the lesson terms.
Media choice is optional: “I consent” or “I do not consent”.
For questions, contact Bravo’s at Bravo.school.of.motoring@gmail.com or 07814 584 750.